FAQs

Insoles

Our insoles are designed in Bend, Oregon & handcrafted in Portugal.

Cork is 100 percent sustainable & 100 percent awesome. We use cork in place of petroleum-based plastic and EVA that many brands use. For more information about cork, you can read about Tread & Butter’s commitment to sustainability.

Our insoles are designed for performance. Meaning, our insoles are perfect for running, hiking, skiing, etc. And equally great for standing, working on your feet, retail, waiting tables, commuting, etc.

Tread & Butter insoles come in whole sizes for women and men. If you typically wear a half size shoe, we recommend rounding up to the nearest size.

Please consider the type of footwear you will be using with your Tread & Butter insoles. Performance & athletic footwear (running, hiking, sneakers, etc) generally fit slightly bigger and can accommodate our insoles. Some dress and casual shoes (slip ons, loafers, boots, etc) tend to fit a bit smaller and might be difficult to fit with our insoles, or any other aftermarket insole. Questions: please contact us.

Shorts answer: yes.  In most performance footwear like running shoes, hiking boots and sneakers, our insoles are plug-and-play - it probably won't be necessary to do any trimming. If you must, the key is to use a sharp pair of scissors and trim around the toe area only. We suggest you trim a little bit at a time and try them on for size (obviously cutting too much is not good). You can trim a little more if necessary. If you have any questions, please feel free to contact us and we'll be happy to walk you through the simple process.

service

Please visit our contact page & drop us a line.

Tread & Butter insoles are guaranteed to feel great on your feet. If you are unsatisfied with your insoles for any reason, please contact us within 30 days for a full refund or exchange.

We offer free domestic returns and exchanges for 30 days on items purchased at treadandbutter.com or at a Tread & Butter pop up store. For Tread & Butter insoles purchased at one of our retail partner stores, please contact the store directly to make your return.

Sustainability

Cork is 100 percent sustainable. More specifically, cork is all natural, a carbon sink, and in our case, we use cork in our insoles where many competitive brands use petroleum-based plastic. Cork also helps sustain the beautiful 'montado' ecosystem in Portugal. For more information about cork, please see our Sustainability page.

We are in the commitment phase of Climate Neutral Certified, a carbon offsetting certification program. We are set to be certified by April 2020 - our entire operation will be offset. For more information, please visit climateneutral.org 

Tread & Butter insoles feature XSTATIC® silver ion technology that kills bacteria & crushes odor to help keep your feet fresh & clean. XSTATIC is bluesign® approved, the highest standard in sustainable textile production.