FAQs

Insoles

Our insoles are designed in Bend, Oregon & handcrafted in Portugal.

Cork is 100 percent sustainable & 100 percent awesome. We use cork in place of petroleum-based plastic and EVA that many brands use. For more information about cork, you can read about Tread & Butter’s commitment to sustainability.

Our insoles are intentionally-designed for sport, work and outdoors. Meaning, our insoles are perfect for running, hiking, skiing, etc. And equally great for standing, working on your feet, retail, waiting tables, commuting, etc.

Tread & Butter insoles come in whole sizes for women and men. If you typically wear a half size shoe, we recommend rounding up to the nearest size.

Please consider the type of footwear you will using with your Tread & Butter insoles. Performance & athletic footwear (running, hiking, sneakers, etc) generally fit slightly bigger and can accommodate our insoles. Some dress and casual shoes (slip ons, loafers, boots, etc) tend to fit a bit smaller and might be difficult to fit with our insoles, or any other aftermarket insole. Questions: please contact us.

Yes. In most performance footwear like running shoes, hiking boots and sneakers, it probably won't be necessary. Occasionally, narrow-toed shoes & boots will require you to trim the toe area of your insole for the best fit. The key is to use a sharp pair of scissors and trim around the toe area. We suggest you only trim a little bit at a time and try them on for size (obviously cutting too much is not good). You can trim a little more if necessary. If you have any questions, please feel free to contact us and we'll be happy to walk you the simple process.

service

Please visit our contact page & drop us a line.

Tread & Butter insoles are guaranteed to feel great on your feet. If you are unsatisfied with your insoles for any reason, please contact us within 30 days for a full refund or exchange.

We offer free domestic returns and exchanges for 30 days on items purchased at treadandbutter.com or at a Tread & Butter pop up store. For Tread & Butter insoles purchased at one of our retail partner stores, please contact the store directly to make your return.

Sustainability

Cork is 100 percent sustainable. More specifically, cork is all natural, a true carbon sink and helps sustain the beautiful 'montado' ecosystem in Portugal. For more information about cork, please see our Sustainability page.

We joined Climate Neutral and are set to become a Certified brand in April 2020. Climate Neutral helps brands offset their carbon output. For more information, please visit climateneutral.org 

Tread & Butter insoles feature XSTATIC® silver ion technology that kills bacteria & crushes odor to help keep your feet fresh & clean. XSTATIC is bluesign® approved, the highest standard in sustainable textile production.